ActiveWeb is the leading internet based claims management and performance communication platform which provides seamless integration of all stakeholders throughout the complete claim and repair process.
ActiveWeb facilitates two-way communication between any authorised parties at any point in the claim lifecycle, from First Notification Of Loss (FNOL) to Customer Service Indicator (CSI).
The richness and timeliness of the data that ActiveWeb provides allows the entire customer experience to be improved whilst at the same time reducing costs.
ActiveWeb has been developed closely with leading industry experts from all aspects of the claim lifecycle. This innovative claims management system allows every stakeholder to manage key information and interact with all other stakeholders at any stage of the claim process.
The ActiveWeb Claims Management Solution addresses the needs of the entire claims process at all levels with its wide array of features:
- Deployment and distribution interfaces
- Work Provider / Insurer links
- Network Management
- Claims Management
- SLA Management
- CSI Solutions
- Online reporting tools
ActiveWeb has an unprecedented range of connectivity - at the time of writing it has connections to 14 different bodyshop management systems, four major insurers, replacement vehicle companies, multiple solicitors, recovery agencies and estimating solutions - and the list just keeps on growing.
Brown Brothers Distribution works closely with Pinetree Consulting to deliver Bodyshop Connectivity solutions. For more information on how ActiveWeb can help you please click here.